§ After confirming a holiday package, the passenger can cancel or amend
their booking by sending an e-mail to us at email@example.com / firstname.lastname@example.org. In case, the passenger is sending an e-mail to cancel the holiday
booking, it should be done at least 7 working days prior to the scheduled
§ Cancellation fees may also apply for any additional services, including
extra night accommodations, independent services provided by Fly India Trip and optional excursions reserved prior to, during, and after the tour.
§ For any cancellations in flight bookings, Fly India Trip will follow
the respective flight terms and conditions. Similarly, for any cancellations in
the Holiday package bookings, Fly India Trip will follow the cancellation
policy of the hotel and the land service providers involved in the booking
§ In the event that the tour is cancelled by our local associate,
cancellation if any will be applicable as per the discretion of our local
associate. In the event, if the passenger misses a pre-booked SIC or private
tour, no refund will be applicable and rescheduling may not be possible. Any
additional cost of rescheduling, if possible, will need to be borne by the
traveller directly on tour.
§ In the event of a natural calamity or unprecedented political unrest, if
any changes need to be done in the Holiday package, refunds, if any, will be at
the discretion of relevant service providers.
§ If, in any case, Fly India Trip is unable to provide the booked travel
arrangements, the liability in all cases will be limited to the cost of travel
§ No refunds will be provided for unused transportation mentioned in the
itinerary for voluntary modifications made by the traveller.
§ Passengers not using the transfers included in the package will not be
given a cash equivalent or reduction/ concession in their tour package.
§ No partial refunds or credits will be provided for any unused services
on the tour.
§ The above mentioned Terms have standard cancellation policy and may
differ from package to package and period of travel. They may also differ from
airline to airline depending on airline used for booking and also destination
to destination. Please check and understand the cancellation policies specific
to the Holiday package you are booking.
§ As the services to be provided are booked several months in advance,
cancellation of such services marked for a particular departure, results in the
Company losing money depending upon the time of cancellation provided by the
Supplier. Therefore any cancellation of tour / services booked will attract
cancellation charges as specified by the company. If you book a third party
product or service, the Terms and Conditions and cancellation policy of such
third party would be applicable in addition to the Company's Terms and
Conditions. Any cancellation of tours / services has to be in writing clearly
stating the reasons for cancellation. In such a case, you expressly agree to
the foregoing terms.
§ The Company reserves the right to cancel any Tour prior to the
departure, without assigning any reason. In such an event, all monies paid by
you will be fully refunded forthwith in Indian currency (Rupees) only, but no
compensation will be payable. In case of Cruise cancellations, 100% of the
cruise cost paid will be forfeited, irrespective of time of cancellation. The
company cannot assume responsibility for any additional cost or any fees
relating to the issuance and / or cancellation of air tickets or other
arrangements not done through the company.
§ The company reserves the right to forfeit the booking deposit, in case
of any cancellations. However, passengers whose visas are not granted by the
consulates must intimate us at least 45 days in advance of the date of
commencement/departure of the tour, at which time the company will deduct INR
3,000/- per person towards Guidance Charges over & above any other actual expenses,
if any, incurred and refund the balance amount. However if such intimation is
received after the said period of 45 days prior to the date of commencement/
departure of the tour, the cancellation charges will be applicable dependant on
the actual date of cancellation.
§ The following cancellation charges shall apply irrespective of the
reason for cancellation. Do understand and acknowledge that these charges are a
genuine pre-estimate of the damages that we will suffer on account of
cancellation, and that these damages are called ‘liquidated damages’ in legal
language, which are payable without proof of actual damages. You agree not to
dispute such deductions or to demand proof of actual damages, when you make any
§ Each package has its own specific cancellation policy which will
supersede the above mentioned general cancellation policy in case of a tour
§ Fly India Trip reserves the right to change/modify or cancel your
travel arrangements at any point of time.
§ If we are unable to provide the booked travel arrangements, our
liability in all cases shall be limited to the costs of your travel
§ In case your travel arrangements are affected by bad weather conditions
or other unforeseeable circumstances, Fly India Trip will try its best to
provide alternate dates for the package, if the holiday hasn't already begun.
§ Fly India Trip will try its best to address any alteration in your
outward/return flights by less than 12 hours like changes in aircraft type or
§ In the event that a customer is unable to travel on the tour originally
booked by him/her, due to rejection of visas by the concerned embassy, the said
customer shall have the option to postpone his/her tour to any other future
date or transfer his tour to any other tour and in such case the transfer fee
for the transfer of the tour shall apply. However, if the customer books and
pays within the cancellation period and is unable to travel due to any reason
whatsoever including non-availability of visas or any travel documents, the
cancellation policy will apply.
§ A transfer from one tour to another prior to the departure of the
originally booked tour will be treated as a cancellation of the original tour
and would attract the cancellation charges as stated hereunder and a fresh
booking will have to be made at the available rates.
§ Even if a client is unable to reach the place of commencement of the
tour due to any reason whatsoever including loss of baggage or loss of travel
documents, his booking shall be treated as ‘no show’ on the tour and 100%
cancellation charges will be levied.
§ If a client avails pre-tour services or part thereof, or the air tickets
(cost of which is included in the main tour cost) but fails to join the group
for the main tour at the appointed place, or cancels the tour after using the
air tickets or pre-tour arrangements or part thereof, it shall be treated as
'no show’ and there will be no refund whatsoever for the unutilised pre-tour or
main tour services.
§ The company reserves the right to determine the quantum of refund
payable in case of cancellation or amendment of a Tour. Such refund would be
based on various factors like the number of participants, the cancellation
policies of suppliers like hoteliers, airlines, coach operators, etc., and the
decision of the company on the quantum of refund shall be final.
§ It would take at least 15 working days to process refunds.
§ There are no refunds payable for any unutilised or partially utilised
services (e.g. Airline tickets, Meals, Entrance Fees, Optional Tour, Hotel,
§ The refund for the foreign exchange component of the tour will be in INR
only and will be at the prevailing day’s rate of exchanges of the company.
§ Third Party refund i.e. airlines, cruise, overseas suppliers could take
between 30-90 working days, provided relevant support is provided to the
§ If a tour is cancelled by the Company, then all monies will be refunded
after taking into consideration the actual expenses incurred for Visas etc.
§ There will be no refunds in case of visa rejections.
Fly India Trip is one of the leading Tour Operators in Lucknow, providing comprehensive services for groups and individuals from and to the country. We are committed to offering travel services of the highest quality, combining our energy and enthusiasm, with our years of experience. Our greatest satisfaction comes in serving large numbers of s...