§ All services will be as per those specified / confirmed and paid for as
per Service Vouchers. If you avail any service which is not included in the
Holiday package or get yourself upgraded, then the payment for the same will
have to be cleared by you directly. Please note that, porterage, tips,
gratuities, room service, laundry, excess baggage charge, á la carte meals,
alcoholic beverages and soft drinks, paid toilets etc. are not included unless
specifically mentioned as included.
§ All the holiday packages listed on Fly India Trip are mentioned with
their hub cities. Passengers starting their tour from hubs other than those
mentioned in the inclusion of the package may be required to pay a supplement
cost to travel to and from the hub city.
§ All international holiday packages are priced on an estimated Rate of
Exchange (RoE). The passenger will be charged the RoE as per the date of
payment of the holiday package.
§ Any change in airline fare, visa fees and taxes could result in change
of the final holiday package cost.
§ Single passenger or passengers travelling in uneven number in a group
are required to take a single room. In this case, the passenger needs to pay an
additional cost. In case of fixed departures, if Fly India Trip is unable to
find a companion for the passenger in uneven numbers, additional single room
supplement may be applicable.
§ Under no circumstances shall Fly India Trip re-conduct a tour. No
refund will be provided for the unutilized services.
§ Preponing or postponing a confirmed tour may result in supplement cost.
§ The holiday package cost might fluctuate during peak dates, due to
festivals or holidays or other high occupancy dates.
§ In case of holiday packages where a minimum number of passengers have
been indicated by the passenger, any increase or decrease in the number of
passengers may result in change of the total holiday package cost.
§ The itinerary may be modified based on various factors like maintenance
of historical monuments, museums, major events like sports conventions,
religious festivals, etc. Fly India Trip reserves the right to change the
departure date or cancel a departure due to unforeseen reasons and will not
take any responsibility for any ticket of the customer which they may have
purchased in advance for sector within India or abroad.
§ Individuals are responsible for the adherence of time at all stages of
the tour. In the event that a customer misses on any part of the sightseeing
tour or any such tour due to delay on his part, he will not be entitled to
claim refund of the same.
§ The company shall not accept any liability or responsibility for any
damages, loss, baggage loss, injury, accident, death, breakdown, or
irregularity, which may occur in carrying out the tour arrangement, weather
conditions, strikes, war, quarantine and any other cause whatsoever and all
such loss or expense must be borne by the passengers. Fly India Trip reserves
the right to claim any additional expenses incurred due to delay or changes in
schedules of train, flight, bus, ship or other services.
§ Fly India Trip further reserves the right to amend, alter, vary or
withdraw any particular departure; excursions advertised or substitute a hotel
of similar category if deemed necessary. For the convenience of our customers,
we will sometimes amend / alter the itinerary, however all services will remain
§ The passenger shall pay the expenses incurred when he/she requests for a
personal accompaniment/tour guide service for purposes like guided shopping, extended
city tour, etc.
§ All personal extras such as laundry, room service, alcohol, minibar,
telephone bills, pre-paid or post-paid SIM cards etc. will be on direct payment
basis by the traveller to the service provider and Fly India Trip will not be
liable for the same at any point of time.
§ Cost arising from a passenger’s illness and injury, the return of lost
baggage, articles/valuables left behind owing to personal negligence as well as
changes incurred by independent activity will be borne by the passenger.
§ Passenger will be charged extra for any upgrade in accommodation or
§ Additional cost may need to be incurred by the passenger, if he/she
wishes to change a meal plan voluntarily from the plan mentioned in the holiday
§ Passengers will be charged extra for extended hotel stay(s).
§ The prices displayed on the website or quoted by our travel experts have
been calculated as per the rate prevailing at the time of product development.
The Company reserves the right to amend the prices in case of currency
fluctuations, changes in the various gross rates of exchange, and/or fuel
costs, special/high season charge levied by the suppliers, hike in the
airline/rail charges before the date of departure and surcharge accordingly.
All such increases in price must be paid in full before the departure by the
Client. Any Visa cost fluctuations will have to be borne by the passenger.
§ Passengers will be charged extra for any additional cost incurred on the
account of visa related services or any additional services, if any requested,
by the relevant consulate.
§ Guaranteed early check-in or late check-out if requested at any hotel by
the passenger will be at a supplement cost which the passenger needs to bear.
§ After confirming the holiday package booking, passengers can
amend/change their booking like travel dates, accommodation category or travel
arrangements by sending an e-mail to us at firstname.lastname@example.orgemail@example.com or by
calling us at 91-8429900333/7510001919.
§ For any amendments/change in flight bookings, Fly India Trip will
follow the respective flight terms and conditions.
§ Similarly, for any amendments and changes in the holiday package
bookings, Fly India Trip will follow the cancellation policy of the hotel and
the land service providers involved in the booking process.
§ A service amendment fee may be chargeable once the booking is confirmed.
The amendment fee varies as per the travel arrangement service.
§ No amendment requests will be accepted 10 days before the departure.
§ Standard hotel check-in time for domestic and international hotels is
from 1400 hours to 1600 hours and check-out time is 1000 hours to 1200 hours.
§ Complimentary early check-in or late check-out will be subject to
availability at the discretion of the hotel.
§ International hotels general breakfast timings are between 6:30 am-10:00
am unless otherwise mentioned in the itinerary. In the event of an early start
in the morning, packed breakfast, if requested, is subject to the availability
and at the discretion of the hotel.
§ Additional cost of surcharges may be applicable during trade fairs,
group events or similar occasions in the hotel.
§ You will be out sightseeing most of the time and hence we have taken
care to select hotels which are convenient and comfortable. Hence, sometimes
they may be located away from the city centre. Most of the rooms have private
bath or shower. The hotels will either be those shown in the itinerary or of
the same category. Due to trade fairs and conventions in the cities, the hotels
may be blocked out for more than 2 years in advance. In view of this, you may
have to stay in hotels further away from the cities and itineraries may have to
be altered / amended. Since the rooms are comparatively smaller, we would
recommend only 3 people in one room for your own comfort. Triple rooms are
usually no larger than twin rooms and the third bed is often a rollaway cot put
in a twin room for the night.
§ All baggage and personal effects are at all times and under all
circumstances your responsibility. We will not be responsible or liable in case
of loss of such items from the hotel premises / coach / Cruise / Airport /
during travel or place of visit etc. Some hotels offer the facility of safe
deposit lockers, which can be availed by you at your own cost and risk. The
company will not be liable for any loss/theft from the same. Any damages caused
to the hotel rooms /coach / place of visit etc. during your stay/tour/visit,
shall be borne and payable by you, and the company will not be liable for the
same. Company is not liable if there is sudden disruption/disorder of
telephone, internet services, and other amenities while staying at the hotels.
The company will also not be responsible for the facilities provided or not
provided in the room/bathroom/hotel premises etc. by the Hotel or its staff.
Rude or unprofessional behaviour of hotel staff does not come under the direct
purview of the company and the company will not be responsible for the same.
Facilities like minibar, pay television channels, telephone etc. are not
complimentary and these facilities, if used by the customer, have to be paid
for by the customer directly to the Hotel and such charges are not included in
the tour cost. The customer will have to abide by the check-in /check-out time
of the hotel.
§ Any changes made directly by the hotel come under their direct purview
and we will not be liable for any compensation due to this change.
§ Requests for double rooms will be subject to availability and in cases
when a double is not available, we will provide you with a twin room.
§ Certain Holiday packages may have black-out dates during certain periods
of the year on account of exhibitions, events or trade fairs.
§ Due to global events and trade fairs, the hotels may be blocked well in
advance. In such cases, the holiday itinerary will be altered and you may have
to stay in a different hotel of the same category.
§ Certain international as well as domestic attractions require a
mandatory pre-booking and advance notice which shall be intimated at the time
§ An alternate accommodation of the same category will be arranged in case
the mentioned hotel is unavailable on the requested date. Fly India Trip
reserves the right to substitute a hotel of similar class if it is considered
necessary or advisable.
§ Each hotel has its own room occupancy and child policies, and
Fly India Trip is liable to follow the same. Hence, room occupancy will be
recommended and advised by our travel experts at the point of sale accordingly.
§ A child travelling for whom ‘without a bed’ charge has been paid, would
not be entitled to a separate bed or a rollover bed based on the hotel policy.
In case, ‘with bed’ charge has been paid for the child and you decide not to
avail such facility while on the tour, you would not be entitled for any
refund. In case you decide to seek an extra bed for the child booked on
‘without a bed’ basis on the tour, it will be subject to availability where you
shall be bound to pay directly the additional amount charged by the concerned
§ Maximum 3 people are allowed in one room.
§ An additional mattress or a rollaway bed will be provided for the third
person sharing the room. It may vary as per the respective hotel policy.
§ The cost for triple sharing in a double room will be calculated as the
cost of an adult on extra bed, unless otherwise specified by our associate
§ Hotels that form part of the domestic tour are hand-picked by
Fly India Trip keeping in mind the ultimate comfort of the passengers. The
hotels selected are usually the best in their respective categories and are
selected on the basis of strong internal assessment.
§ Fly India Trip will not be held liable for any inconvenience or
discomfort caused to the customer due to the insufficient services provided at
the hotel. Fly India Trip acts as an agent between the customer and the
hotel, and will under no circumstance be held responsible for inadequate
services provided by the hotel.
§ The customer will be liable to make good any damage(s) caused by any act
of the customer (willful/negligent) to the property of the hotel in any manner
whatsoever. The extent and the amount of the damage so caused will be as
determined by the concerned hotel. Fly India Trip will not intervene in the
same in any way.
§ In case the customer makes any changes in their accommodation while on
the domestic tour, Fly India Trip shall not refund or pay compensation in any
manner whatsoever. The customer would also be liable to pay any additional sum
that is required to be paid consequent to the previously mentioned changes made
in the accommodation.
§ Accommodation will be provided at the hotels mentioned or in similar
Travelling with children:
§ The airfare as well as the land component for the holiday package would
be determined as per the age of the infant or child on the date of return to
home destination after the tour.
§ Child fare is based on sharing the room with two adults.
§ Child policy differs from hotel to hotel. Before booking the Holiday
package, all passengers must verify and understand the same to avoid price
§ A child travelling with two adults on ‘without a bed’ charge package
will not be entitled to a separate bed or rollover and breakfast, based on the
hotel policy. If any of these are services required for the child, please
contact the hotel directly. It will be at a supplement cost charged by the
§ Children from 12 years onward shall be charged adult fare and those aged
between 6 to 11 years shall be charged child fare, unless otherwise specified
in the tour. However, when the itinerary cost includes air travel, passengers
aged between 3 years and 11 years will be charged child fare.
§ The menus for all meals are pre-set on the tour. We cannot provide a
special meal, nor do we guarantee a special diet to the customer.
§ Fly India Trip reserves the right to change the menu if circumstances
necessitate such a change. If the customer does not avail the meals (as offered
in the menu) for any reason attributable to the customer, then no claim can be
made for the unutilized meal against Fly India Trip.
§ Fly India Trip entertains the requests for special meals/room
allocations only when the customer gives such requests in writing.
Fly India Trip will take all necessary steps to ensure that these special
requests are honoured. However, if due to any circumstance, these requests are
not honoured, Fly India Trip would not be liable for any claim by the
customer. It is also to be noted that, these special meals may be chargeable and
the customer will have to bear the changes over and above the tour / package
§ When we say that your transport (arrivals, departures and sightseeing)
will be by ‘seat-in-coach basis’, we mean that a comfortable van / bus/ coach
will be provided to you depending upon the total number of arrivals. Please
note we will be clubbing passengers arriving around similar time and dropping
at various hotels. In case you don't approve of the same, we recommend you to
book a private vehicle at a supplement cost.
§ Customer needs to avail the SIC from the scheduled pick up point at the
scheduled time. Fly India Trip is not responsible if the pick-up is missed
due to customer’s delay.
§ On tours, air-conditioned/air-cooled/ non air-conditioned vehicles are
used for transfer purposes including local sightseeing tours. There are no seat
numbers allocated and the customers shall follow instructions of the Tour
Manager in this regard.
§ Please note that air-conditioner will not work in high hills. Also,
sometimes due to extreme weather conditions the same may not seem to be very
§ In case the customer is carrying any valuable personal items, it is
advisable not to leave it behind at the time of disembarking/ leaving the
coach. Fly India Trip will not be held responsible or liable in case of loss
of such items from the coach. All baggage and personal goods are at all times
and in all circumstances, the responsibility of the customer.
§ Any damage caused to the vehicle during travel because of the actions of
the customer (willful/negligent), shall be payable by the customer, and
Fly India Trip will, in no manner whatsoever, be liable for the same.
§ The drivers of the vehicles are bound by specific rules like maximum
driving hours within a day/during a week, rest period per day/week etc.
Customers will have to strictly adhere to the prescribed timetable for the day
so that the driver can complete the travel. In case, any of the sightseeing
schedules is missed due to delays caused by the customer, the same will not be
refunded to the customer under any circumstances. Vehicle will be provided as
per group size.
§ The company will not be responsible for any defect in the coach or in
the Air-conditioner / air-cooler or for the behaviour of the driver or the
attendant (applicable for seat in coach as well as private vehicles).
§ Fly India Trip strongly recommends all the passengers to cover their
domestic and international holidays with travel insurance at an additional cost
before departing for your tour. To buy travel insurance, please connect with
our travel experts at +91-91-8429900333/7706063333.
§ The travel insurance must be carried on the tour all the time. In the
event of any eventuality, Fly India Trip will only act as a facilitator
between the traveller and the insurance company, and will assist in the process
of submitting the relevant claims. Fly India Trip will not be able to
influence the insurance company at any given point of time and any
documentation, invoices, prescriptions required for the claims will be required
to be provided by the traveller to us to assist with the claim process.
§ Fly India Trip is not liable or responsible for any baggage loss,
injury, damage, accident, death, breakdown or irregularity, which may occur
during the tour arrangement. Expenses occurred due to weather conditions,
strikes, war and any other cause whatsoever must be borne by the passenger.
§ We request all the passengers to obtain proper health recommendations.
Please ensure that you take all the recommended medication and follow all
medical advice depending on the countries you intend to visit.
§ Passengers requiring special attention during the tour for any reason
(like being differently-abled, pregnant, suffering chronic disease or general
ill-health) shall inform Fly India Trip about the same before booking the
§ Fly India Trip reserves the right to ask the customer to provide
written certification of his medical fitness before departure. In the event
that a medical condition has not been disclosed, Fly India Trip shall not be
liable to provide any assistance or refund the money.
§ If Fly India Trip has to organize special arrangements in compliance
with the passenger request for special attention, the passenger shall be
responsible for additional expenses related with the request.
Fly India Trip is one of the leading Tour Operators in Lucknow, providing comprehensive services for groups and individuals from and to the country. We are committed to offering travel services of the highest quality, combining our energy and enthusiasm, with our years of experience. Our greatest satisfaction comes in serving large numbers of s...